Beginning Monday, September 21, we are adding protective boxes as well as padded envelopes to help ensure your orders arrive safely and securely.

As part of this upgrade, shipping rates will increase by $2.00.

Thank you for your continued support as Apex Fabrication Co. continues to grow and improve!

Use this section for questions about downloading, importing, slicing, printing, assembling, or troubleshooting files purchased from Apex Fabrication Co.

When posting, let us know which file you’re using and describe the issue you’re having. Photos or screenshots are always helpful!

We’ll do our best to get you printing successfully as quickly as possible.

Talk about file designs, print orientation, assembly, color choices, modifications, or ways you think a design could be improved.

Share your ideas, ask questions, and help us make future designs even better!

Share photos of your finished prints, color combinations, modifications, or creative setups. Whether you printed it exactly as designed or put your own spin on it, show it off!

Feel free to include what printer and filament you used too. Your print might even inspire someone else in the community!

Whether you're dealing with failed prints, supports, poor quality, fitment issues, Bambu Studio settings, filament problems, AMS issues, or something else, feel free to start a topic and let the community help you figure it out.

When asking for help, please include as much information as you can, such as:

• Your printer model
• Filament type
• What slicer you're using
• A description of what's going wrong
• Photos or screenshots whenever possible

The more information you provide, the easier it'll be for someone to help.

If your issue is specifically with an Apex Fabrication Co. file, please post it in the Apex File Support section instead.

And if you know the answer to someone else's problem, jump in! The goal is to build a community where we can help each other get better prints and spend less time fighting our printers.

Whether it’s a new candleholder, can holder, 3D print file, accessory, character-inspired idea, or something completely different, post your idea here and let us know what you’d like to see.

When making a request, please include as much information as possible. Reference photos are always helpful if you have them.

See an idea someone else posted that you want too? Reply to their topic instead of creating another one. The more interest we see in an idea, the more likely we are to work on it.

We can’t guarantee that every request will be made, but we’ll be checking this forum regularly for new product ideas and inspiration.

Thanks for helping us decide what Apex makes next!

The updated files include:

• Body: approximately 6½ hours
• Candle plate: approximately 30 minutes
• Face: approximately 30 minutes

The separate face can now be printed in white and attached to the body afterward, eliminating the need to paint it or perform filament changes. Previous buyers can contact us to receive the updated files.